FREQUENTLY ASKED QUESTIONS
Placing an order
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How do I place an order for wedding/event signs and/or stationery?
Please submit an enquiry via my contact form and include as much detail as possible - such as your
wedding date (if applicable) and the items you're interested in (e.g. signage, stationery, or both).
I’ll then send over my brochure and a link to book a complimentary consultation call.
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design & process
How does the design process work for hand-painted signs?
We’ll discuss your ideas and preferences in detail during a video call - including design styles, wording, and layout.
After that, I’ll create digital mockups to give you a visual idea of how things will look. These are used to confirm
layout and wording only. Please note that all signs are handwritten by eye in my personal lettering style,
so they won’t be identical to the digital design - that’s part of the charm of handmade signage!
Wedding Stationery Timelines
When should we send our Save the Dates and Invitations?
Here’s a helpful timeline:
Save the Dates:
Send these out 8–12 months before your wedding - especially for summer or destination weddings.
Invitations:
If you’ve sent Save the Dates, invitations typically go out 4–6 months before the wedding.
If you haven’t sent Save the Dates, aim to send invitations 6–8 months before the big day.
Based on these timelines, when should we order our Save the Dates and Invitations?
We’ll begin working on your designs 4–6 weeks before you want to send them, so secure your spot
early with a deposit to get booked in.
When should order our On-the-Day signs and stationery?
I recommend booking as soon as possible - I can only take on a limited number of couples due to
the time required to hand-paint each item. Earlier is always better, especially during peak season!
How many Save the Dates or Invitations should I order?
A good rule of thumb is to order one per household (not per guest), plus at least 10–15 extras for keepsakes,
last-minute changes, and any mistakes. Reprints can be costly and take time - it’s better to slightly overestimate.
Do you have a minimum order for Save the Dates and Invitations?
There’s no minimum quantity, but a minimum spend of £250 applies for stationery.
lead times
What’s the lead time on wedding/event signage and stationery?
Save the Dates & Invitations:
We’ll start designing 4–6 weeks before you want to send them, so book early to reserve your spot.
On-the-Day Items:
Once booked, I’ll be in touch 3 months before your event to begin the design stage. Items will be shipped at least 4 weeks
before your event.
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I'm already taking bookings into 2026, so don’t wait too long!
For last-minute weddings, please get in touch — I may still be able to fit you in during quieter periods.
Can I book now and finalise the details later?
Absolutely! Secure your date with a 50% deposit.
For Save the Dates and Invitations, we’ll finalise designs 4–6 weeks before you want to send them.
For On-the-Day items, we’ll finalise everything 3 months before your wedding.
You can add extra items later, but confirmed items cannot be removed.
pricing & payment
Where can I find your prices?
You can view the price list for my most popular signs here. I also offer packages that combine
popular items - a great way to save some £££.
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Please note all prices are estimates, as costs vary depending on materials, writing, and customisation.
Get in touch for a tailored quote.
How do you take payment?
A 50% deposit (via bank transfer or PayPal) is required to secure your booking - your date isn’t confirmed
until payment is received.
The remaining balance for stationery is due when printing begins.
The remaining balance for signage is due 3 months before your wedding/event.
If your event is less than 3 months away, payment in full is required upfront.
delivery
How much is delivery and how long does it take?
Delivery costs depend on the size and weight of your order. All items are carefully packaged and sent via a tracked and insured courier. It might not look pretty on the outside, but it's designed to protect your pieces!
I currently only ship within the UK. Free collection is also available if you're local to Purley (London/Surrey border).
Please recycle packaging where possible.
customisation & materials
Do you offer different styles of writing?
All signs are handwritten in my signature style, but I switch between block capitals and cursive depending on the design. If you love a particular font, feel free to share it - I’ll do my best to reflect that vibe within my own style.
What materials can you write on?
I can work with lots of different materials including wood, acrylic, shells, and slate. If you’re after something specific, let me know — I may be able to source it for you too.
Can I send you my own items to personalise?
Absolutely! If you’ve already sourced your own items and want them personalised, just get in
touch via the contact form and I’ll provide a custom quote.​​​​​​​​​
Please get in touch if you have any other questions!
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