FREQUENTLY ASKED QUESTIONS
How do I place an order for wedding/event signage?
Please submit an order enquiry via my contact form here providing as much detail as possible, including your wedding date (if applicable) and the signs required. I will then get back to you as soon as possible to discuss your needs and to provide you with a quote.
What is the design process like and how will I know the signs will be exactly how I want them?
I will discuss your requirements with you in depth via video call(s), including the kind of designs and wording you like. I will then put together some digital designs for layout and wording approval, to give you an idea on how the finished signs will look. Once you have approved the design, I will use this as a guide when handwriting my signs – please note I copy the designs by eye and I handwrite the signs using my own handwriting style so the writing will not be identical to the digital designs; the digital designs are just to get the layout/wording correct (because the writing is permanent so no changes can be made once I have written the signs!).
What is the leadtime on your wedding/event signs?
I recommend you get in touch with me as soon as possible to confirm your booking in my diary. I have already taken bookings for 2024 so it is never too early to secure your date!
Once your booking is confirmed, I will get back in touch with you 3 months before your wedding/event date to start working on your designs; this is usually when details like your guest list and order of the day are being confirmed (which I need before I can start making your signs!).
Once you have approved your designs, I will then start making your signs and they will be shipped to you 4 weeks prior to your wedding/event date.
If your wedding or event is sooner than this, please still get in touch because I can occasionally squeeze in last minute bookings during quieter months.
I don't know exactly what I want yet because my wedding is a while away, can I still get booked in?
Yes, absolutely! You can book for one of my wedding packages and confirm the wording/ details later at the design stage (3 months before your wedding).
To do this, 50% of the package cost will be required upfront to confirm the booking. When we get to the design stage, you can add on additional items if required and I will modify your invoice accordingly when the balance is due. (Please note you can only add additional items, you cannot remove items that have been confirmed at booking stage)
Where can I find your prices?
Please click here to find the price list for my most popular signs.
I also offer some packages for my most popular combinations of items, which are a great way for you to save some money!
Please note all prices are an estimate as there are a lot of variations, including how much writing you require. Please use the price list as an indication only and get in touch here for a quote.
How do you take payment?
If your wedding/event is more than 3 months away, an initial payment of 50% of the total amount is required to confirm your date in my diary. Please note your booking will not be confirmed until payment has been received. Even if lots of messages have been exchanged between us, I cannott guarantee your booking until the initial payment has been received.
Payment is to be made via bank transfer once your invoice has been sent to you. Paypal can also be used if preferred.
The balance of payment is then required 3 months prior to your wedding/event date.
If the wedding/event is less than 3 months away at time of enquiry, 100% of the total amount is to be paid upfront.
How much is delivery and how long does it take?
Delivery costs will be calculated based on your total order size/weight. All signs are sent via a reputable courier which is fully tracked and insured. All items are packed to protect them in transit, so whilst this doesn’t always look pretty, this is the best way to ensure your items are not damaged!
Please recycle as much of your packaging as possible.
Please note I only ship within the UK. If you are local to me in Purley (London, close to the Surrey border), you can also collect for free.
Can you do other styles of writing?
I handwrite all of my signs so my style is unique to me. I do use different writing styles to suit the design e.g block capitals/ cursive, as this adds to the designs! I take inspiration from lots of different popular fonts within my handwriting, so if you have a font that you want to use within your signage, please let me know and I will try my best to create something similar.
What materials can you write on?
I can write on lots of different materials including wood, acrylic, shells and slate. Please let me know what you are looking for and I will try and source it for you.
Can I send you my own items for writing on?
Of course! If you have already sourced items that you want to add personalisation to, then please get in touch on the contact page. I would love to help you and can provide a custom quote for you.
Please get in touch if you have any other questions!